The problem you are running into is that your monitor is not calibrated. What is black to us might look gray on your monitor if you have your brightness turned way up. What looks orange on your computer at home, may very well print red because the color settings are off. If you run into this problem, a computer calibration device can be purchased at most professional photography stores or computer software retailers. To calibrate to the My Bridal Pix software, please email support to ask for our ICC profile and directions on how to calibrate.