How do I upload my photo’s?
First create an account. This allows you to login to our web based software program, and have access to book making tools as well as your images and projects at any time from any computer. When you first register and…
FAQs
My Bridal Pix Blog
Can I cancel my order?
No, once your order is placed, we cannot cancel your order. Our album processing is highly automated and your order begins processing shortly after we receive the submission. If there was a problem with your order, you can contact us…
How do I check the status of my order?
Log into your My Bridal Pix account, then click on your name and look for the link that says View My Order History. This will give you the stars of your orders. You will receive an email from us with…
Can I make changes after placing my order?
No, due to the highly automated nature of our order processing, we regret that once your order is placed we cannot make changes. Be sure to carefully proof your personalized product a few times, as well as have someone else…
How long will it take for my order to be processed?
Book orders are processed in approximately 5-10 business days. Custom mugs, prints and canvas wall art process in approximately 5-7 business days. Domestic and international expedited shipping options are available at check out if necessary.
Is it safe to use my credit card with My Bridal Pix Website?
Yes! We use industry-standard SSL encryption to protect your credit card information when you submit your order. For more information on your credit card security and other personal information, please review our privacy policy.
How much will my book cost?
Please refer to our product & pricing page to find the exact price for the format and style you would like. Book styles, sizes and corresponding pricing can also be found right in the software tool. All books are priced…
How will I know you received my order?
You will receive a email conformation to let you know that your order was received. Ordered items will show as PENDING until the payment has been secured and the item has been reviewed and added to our production process. If…
Does My Bridal Pix offer drop shipments?
Yes! You have this choice at checkout. If your order contains multiple drop shipments, please contact support@mybridalpix.com for assistance.
Does My Bridal Pix ship internationally?
Yes we ship books worldwide! We offer trackable USPS international mail services as well as International Express service that delivers to most countries in 3-6 days. Please note that any tarrifs, customs or VAT taxes are the responsibility of the…