FAQs
My Bridal Pix Blog
How long will it take for my order to be processed?
Book orders are processed in approximately 5-10 business days. Custom mugs, prints and canvas wall art process in approximately 5-7 business days. Domestic and international expedited shipping options are available at check out if necessary.
Is it safe to use my credit card with My Bridal Pix Website?
Yes! We use industry-standard SSL encryption to protect your credit card information when you submit your order. For more information on your credit card security and other personal information, please review our privacy policy.
How much will my book cost?
Please refer to our product & pricing page to find the exact price for the format and style you would like. Book styles, sizes and corresponding pricing can also be found right in the software tool. All books are priced…
How will I know you received my order?
You will receive a email conformation to let you know that your order was received. Ordered items will show as PENDING until the payment has been secured and the item has been reviewed and added to our production process. If…
Does My Bridal Pix offer drop shipments?
Yes! You have this choice at checkout. If your order contains multiple drop shipments, please contact support@mybridalpix.com for assistance.
Does My Bridal Pix ship internationally?
Yes we ship books worldwide! We offer trackable USPS international mail services as well as International Express service that delivers to most countries in 3-6 days. Please note that any tarrifs, customs or VAT taxes are the responsibility of the…
Do you track orders?
All orders have a UPS or USPS tracking code, which will let you track the shipping progress of your order. Once your order leaves our facility a shipment notification will be emailed to you with tracking ID. Just copy and…
How long will it take to receive my order?
Various shipping methods can be reviewed at checkout, including 2 day and overnight shipping. We estimate the approximate and guaranteed shipping times for you at checkout. Please note that the UPS Ground and USPS Priority mail are approximate shipping estimates…
How will I know that my order is ready?
You can check the status of your order any time by logging into your My Bridal Pix Shop account. Click on your name then click on "View My Order History. "PENDING STATUS" means your order has not reached production yet, "PROCESSING…
Where is my order shipped from?
All books are shipped from our USA (mid-west), print and bindery facility.
Can I pick up my order instead of shipping?
No. We currently does not allow order pick up at this time. All orders are shipped.